1. Who is responsible for your data?
GeniuAI Global is offered under the GeniuAi brand and the provisional trading name Geniu Solutions Group. The verified legal name and contact address of the data controller have not yet been supplied and must be published before this notice is finalized. Privacy enquiries may be sent to support@geniuai.net.
2. Data we may process
Depending on the feature, data may include email and account details; authentication and subscription status; text questions, answers, uploaded images or documents; assistant conversation titles and messages; language preferences; technical logs and security information; browser identifiers; and usage counters. Avoid submitting unnecessary sensitive or identifying information.
3. Why data is processed
Data may be used to create and secure accounts, respond to educational requests, generate explanations, translate content, preserve conversation history, enforce usage quotas, investigate abuse, and maintain the platform. Each purpose must have a documented lawful basis where UK GDPR or EU GDPR applies; those bases require confirmation before this policy is finalized.
4. AI processing and external providers
The platform's backend uses OpenAI services for certain text, image, and translation functions. Relevant prompts, submitted content, and possibly images may be transmitted to an AI service provider to generate a response. Hosting and other infrastructure providers may also process data. Exact provider identities, roles, transfer locations, contractual safeguards, and retention settings must be verified and documented.
5. Conversation history and storage
The platform uses a database that can store assistant conversation identifiers, titles, languages, timestamps, message roles, and message content. Other databases may store learning history and usage counts. We have not confirmed a universal automatic deletion period for conversation history. A precise retention schedule, backup policy, and deletion procedure must be published after technical verification.
6. Cookies and browser storage
The platform may use cookies or similar browser storage for sessions, anonymous usage limits, and language preferences. See the Cookie Policy for details. Optional analytics or advertising technologies, if added, require separate disclosure and consent where applicable.
7. Children and school use
Educational content may be used by students, including minors. Parents and guardians should supervise use and avoid uploading children's identifying information unnecessarily. The applicable age thresholds, parental-consent mechanisms, and child-specific safeguards must be reviewed before broad marketing to children.
8. Sharing and disclosure
Information may be shared with service providers to deliver requested features, protect the service, or comply with valid legal obligations. We do not claim that information is never shared: AI processing itself may involve a third-party provider. A verified recipient and subprocessors list is required for the final notice.
9. Security
Reasonable technical and organizational measures should protect account and learning data, including access controls, secure transport, and restricted administrative access. No online system can promise absolute security. Security controls should be independently verified as part of launch readiness.
10. Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict, object to, or obtain a copy of personal data, and to withdraw consent where consent is the lawful basis. You may also be entitled to complain to a relevant data-protection authority. Send requests to support@geniuai.net; identity verification may be required before disclosing account information.
11. International data transfers
Use of hosting and AI providers may involve processing outside your country. Transfer destinations and any applicable safeguards have not yet been confirmed and must be disclosed before the notice is finalized.
12. Updates and contact
This notice may be revised as platform features and verified processing practices change. Material changes should be communicated where required. Contact support@geniuai.net for privacy enquiries.